One command center to run your
entire D2C business.
Orders, RTO risk, couriers, and ad performance, finally reading from one source. HANIVAR replaces the four or five disconnected tools most brands run their store on with a single connected system.
Full setup, data migration, and onboarding included.
You are running five tools to do one job
Each tool solves a slice of the problem and none of them talk to each other. The gaps between them are exactly where margin leaks out.
Fragmented orders
Website, marketplace, and app orders sit in separate tabs that never reconcile against each other.
COD returns eat margin
Risky cash orders ship anyway and come back, and you absorb the shipping cost in both directions.
Manual courier picking
Someone guesses which courier to use, pin code by pin code, by hand, every single day.
Ad spend on non-deliveries
Ad platforms optimize for checkout, not for the orders that actually get delivered and paid for.
D2C is scaling faster than its tooling
Multi-channel by default
Selling on marketplaces and your own store at once is now the norm, not the exception.
COD and returns
Cash on delivery is still a large share of orders, and returns quietly erode the margin behind them.
Rising ad costs
Spending budget on orders that never get delivered hurts more as acquisition costs climb.
AI in operations
AI can finally act on operational data instead of just displaying it on another dashboard.
One connected system, not five stitched together
One data layer
Orders, courier, risk, ads, and analytics all read from the same source of truth.
One login
No more switching between five or more separate tools to get a single answer.
A complete loop
Every part of the operation informs the next, from the order placed to the payment collected.
Every order and product, on one screen
Bring marketplace, storefront, and app orders into a single queue that actually reconciles, with the catalog to match.
Real-time inventory sync
Stock stays accurate across every channel so you never oversell a product.
COD versus prepaid split view
See the payment mix at a glance, with an inline risk score on each order.
GST e-invoices, generated automatically
Compliant invoices and slips are produced without manual paperwork.
Central product catalog
One catalog for all channels, with AI-generated descriptions on tap.
B2B and B2C in one place
Wholesale and retail orders are managed from the same unified queue.
Know which COD orders will come back before you ship
It is a risk signal to assist your decision, not an automatic customer rejection. You stay in control of every call.
Measurable margin protection on flagged COD orders, tuned to your own delivery history.
Risk scoring
Scores each order on customer history, pin-code return rate, order value versus your norm, and COD-refusal patterns.
Self-learning
Retrains on your own delivered-versus-returned outcomes for accuracy that is local to your brand.
Automated actions
Auto-flags risk, triggers a WhatsApp or IVR confirmation, holds for review, or converts to a prepaid link.
Assign the right courier automatically, every time
Partner panel
Connect all your courier partners in one place.
Smart rules
Assign by pin code, weight, or payment mode, on rules or one click.
Live scoring
Track delivery, NDR, and turnaround metrics per partner.
Tracking
Auto AWB generation with branded tracking for customers.
Logistics loop
Structured follow-up on NDR and return cases.
Ads optimized for delivered, paid orders, not clicks
Creative built from your catalog, budget shifted toward what actually gets delivered, and every asset reviewed before it goes live.
Creative generation
AI drafts ad copy and creative directly from your product data.
Human control
Every AI-generated asset is reviewed and approved before it publishes.
Performance shifting
Budget automatically moves toward campaigns producing delivered orders.
Native reporting
Integrated performance-versus-returns reporting for a true return on ad spend.
Win back every drop-off, automatically
Audience sync
Automatically syncs the right audience segments into your ad accounts.
AI messaging
Personalized WhatsApp, email, and SMS win-backs, timed to each drop-off stage.
Brand control
Frequency capping and opt-out rules are built in to protect the customer experience.
See your real numbers, from ad spend to cash collected
Channel P&L
Channel-level profit and loss that nets ad spend, shipping, and return costs.
Retention metrics
Cohort analysis, lifetime value, and repeat-rate reporting in one view.
Full visibility
Custom dashboards, data exports, and role-based access for the whole team.
Delivered orders make every decision smarter
Each cycle feeds the next. Outcomes flow back into the risk and ad models so the system keeps improving on your data.
Connect your stores to the platform.
Orders sync and receive AI-driven risk scores.
The right courier is assigned on rules and live performance.
The order is delivered and payment is collected.
Outcomes retrain the risk and ad models for the next cycle.
Plugs into your stack, not the other way around
Storefronts
Marketplaces
Couriers
Ad Platforms
Payments and Messaging
The three things nobody else does together
Native AI RTO risk
Risk scoring is built directly into the order flow, not bolted on as a separate afterthought.
Closed-loop ads
Campaigns are optimized on delivered, paid orders rather than just conversions at checkout.
Unified data
One login and one data layer across your entire commerce stack, end to end.
How we compare to the tools you already use
| Capability | HANIVAR | Aggregators / OMS |
|---|---|---|
| Unified order management | Included | Included |
| Native AI RTO risk | Included | Not available |
| Courier orchestration | Included | Partial |
| AI ad generation | Included | Not available |
| Closed-loop ads | Included | Not available |
| AI retargeting | Included | Limited |
| Unified analytics | Included | Limited |
Made for D2C brands as they grow
Your team
Built for founders, operations leads, and growth managers running the day to day.
Starting out
Designed for brands with lower monthly order volumes finding their footing.
Scaling
Tailored for brands managing a fast-growing order volume across channels.
Enterprise
Robust features and controls for high-volume, multi-team operations.
Run your entire commerce operation from one command center
Bring orders, RTO risk, couriers, and ad performance under a single login. Setup, data migration, and onboarding are handled for you.