Know which COD orders come back before you ship.
A risk signal to assist your decision, never an automatic customer rejection. You keep control of every call while the model does the heavy analysis.
Signals that actually predict returns
The model weighs the factors that quietly drive returns and surfaces them as a clear, explainable score on each order.
Measurable margin protection on flagged COD orders, tuned to your own delivered-versus-returned history.
Order-level scoring
Customer history, pin-code return rate, order value versus your norm, and COD-refusal patterns.
Self-learning
Retrains on your own outcomes so accuracy stays local to your brand and geography.
Explainable logic
Every score shows the factors behind it, so your team trusts the call.
Turn a score into the right move
Auto-flag and hold
High-risk orders are flagged and can be held for a quick review before dispatch.
Confirm the order
Trigger a WhatsApp or IVR confirmation to verify intent on borderline orders.
Convert to prepaid
Offer a prepaid link that removes the risk while keeping the sale.
From order to informed action
Order in
A new COD order enters the queue.
Scored
The model attaches a risk score.
Routed
Your rules decide the next step.
Verified
Confirm, hold, or convert as needed.
Learned
The outcome feeds the next score.
Risk scoring belongs inside the order flow, not in a separate report you read after the parcel is already gone.
See RTO risk scored on your real orders
Bring orders, RTO risk, couriers, and ad performance under a single login. Setup, data migration, and onboarding are handled for you.